Everything you might want to ask, answered.

Cleaning from £30/hr one-off, £27/hr regular and £45/hr deep, with a 5-hour minimum. Man and van starts at £65/hr for one mover and £90/hr for two movers, with a 3-hour minimum. Handyman is £65 per hour, 3-hour minimum. Furniture assembly and TV mounting use the handyman rate of £65/hr with a 3-hour minimum; garden clearance at £120, waste removal at £55 and painting at £220/day. Building works, plumbing and garden maintenance are quoted separately after the scope, access and materials are reviewed.

There is no call-out fee. Before you submit, the estimator itemises the service rate, minimum booking time and any options you select. Depending on the job, extras can include cleaning products, larger-home supplements, £5 per moving box, £30 furniture dismantling and a £15 same-day surcharge. Travel, access and large vans are quoted after postcode review. We confirm the final quote after reviewing the details.

Never. Quotes are free, and sending a request is free. A booking about a month ahead may require a £100 deposit credited to the final bill.

Book online in about 60 seconds — choose your service, enter your postcode and pick a date. Prefer to talk it through? Message us on WhatsApp and we'll arrange it for you.

Usually, yes. Same-day booking is +£15 where a slot is available. A £15 same-day surcharge applies. For guaranteed availability, book at least 24 hours ahead.

Yes — just let us know ahead of time and we'll move or cancel your slot, no fuss. Because there's £0 to pay at booking, changing plans costs you nothing.

Seven days a week, 8am to 8pm — weekends included.

All 32 London boroughs, at the same rates everywhere. Send your postcode and preferred date, and we confirm availability before you book. See our how it works page for the full process.

Yes. Every Hausio team member is DBS-checked, interviewed in person and reference-verified, and we carry £2M public liability insurance plus £25,000 goods-in-transit cover on every job.

A vetted Hausio professional — not an anonymous gig-worker. They arrive on time with the right tools and know the local parking, access and building quirks, so the job just gets done.

Tell us and we'll put it right. Because you pay only after the work is complete and you're satisfied, you're never out of pocket for a job that isn't right.

Usually not. For most jobs there is £0 to pay at booking and you settle once the job is finished. A job requested about a month ahead may need a £100 deposit, credited to the final bill — we confirm whether it applies after reviewing your request.

Sending a request is free. For jobs about a month from the request date, we may ask for a £100 deposit credited to the final bill. We confirm payment arrangements before accepting the booking.

Man and van, handyman, cleaning, furniture assembly, TV wall mounting, garden clearance, waste removal and painting & decorating — across all of London.

Yes. Our teams arrive with the right tools and equipment. Cleaning products can be added for £15 per visit, or you can supply your own. If a job needs specific materials or a bracket, they are charged at cost.

Yes — small office relocations, office furniture clearance, commercial waste removal and similar. Just tell us the details when you book and we'll quote it.

There is no separate parking charge. Travel and access, including jobs inside the Congestion Charge zone, are quoted after we review your postcode — there is no automatic £18 charge, and the price is confirmed before you book.